Returns & Exchanges

At Lobster Sports, we stand behind the quality of our ball machines and accessories. If you are not completely satisfied with your purchase, you may return your equipment within 30 days of delivery for a refund or exchange.

Return Process

• 1.
  Request Authorization

  Contact our customer support team to obtain a Return Merchandise Authorization (RMA) number before shipping any products back to our facility.

• 2.
  Package Your Machine

  Securely pack the item in its original factory packaging, including all manuals, chargers, and remote controls to ensure the unit is protected during transit.

• 3.
  Label and Ship

  Clearly mark the RMA number on the outside of the box and ship the package via a traceable carrier like UPS or FedEx to our designated service center.

• 4.
  Inspection and Refund

  Once received, our technicians will inspect the machine for damage; upon approval, your refund will be processed to the original payment method, minus applicable restocking fees.